COURSE OBJECTIVE

When a potentially violent situation threatens to erupt on the spot and no weapon is present, verbal de‐escalation techniques are an appropriate strategy. Reasoning with an enraged person is not possible.

The first and only objective in de‐escalation is to reduce the level of arousal so that discussion becomes possible. De‐escalation techniques are abnormal in these situations. We are adrenally driven to fight, flight or freeze when scared or threatened. However, to effectively de‐escalate a situation, we can do none of these. We must appear centered and calm even when we are terrified. Therefore, these techniques must be practiced before they are needed so that they can become ‘second nature.’

• Legal & Ethical Reasons for Tactical Verbal De-Escalation

• The Number One Profession

• Use of Force Continuum

• Creating a De-Escalation Mindset

• Develop Your Verbal Responses Ahead of Time

• Become a Contact Professional

• Incident Review From Security & Law Enforcement Arenas

Duration: 4 hours (Classroom only)

Course Fee - $180.00

Range Evolution - Smallbore Building