No refunds for students that do not show up to class without prior written request and will not be refunded course fee or fail to cancel 14 days prior to the start of a Group class. A Group class student who does not request in writing a cancelation within the time required will not be given a refund. Those who do will receive a refund. A processing fee of 30% will be deducted from your Group class fee upon cancelation. All refunds will be disbursed 7-14 business days of written cancelation.
Private classes may not be canceled, once you have booked your private class course. You may
re-schedule your class one time, by student in writing 14 business days prior to class date. If not, student will forfeit class fee. If Private training students do not show up or do not re-schedule within the required time frame student will also forfeit class fee.
We know things happen, so if you have need to reschedule, we allow one free reschedule within (2) months of original class purchase. Class tickets purchases are only valid (4) months. Any additional 2nd rescheduling requests within the (4) month ticket life, are subject to a fee equal to 25% of the course fee.
Reschedule requests must be sent in writing and for a class within our class schedule the email listed below.